Frequently Asked Questions
Everything you need to know before you book.
How far in advance should I book?
We always recommend booking as early as you can, particularly for airport transfers and early morning journeys. This helps us guarantee your preferred time. That said, we will always do our best to accommodate shorter notice bookings where availability allows.
Do you accept card payments?
Yes. We accept both cash and card, so you can pay whichever way is most convenient for you. If you would like to settle your fare by card, please let us know when you book.
Can you provide child seats?
We can. Please tell us the ages of any children travelling when you make your booking, and we will make sure an appropriate seat is fitted and ready for your journey.
How much luggage can I bring?
Our vehicles offer generous boot space, which is ideal for airport transfers. If you are travelling with a large amount of luggage or any bulky items, let us know in advance so we can ensure there is plenty of room.
Do you offer fixed fares?
Yes. We agree your fare with you before your journey, so there are no surprises and no hidden charges. You will always know exactly what your trip will cost.
What happens if my flight is delayed?
For return airport transfers we monitor your flight, so if it is delayed we will adjust your collection time accordingly. There is no need to worry, we will be there ready to meet you.
Which areas do you cover?
We are based in South Cave and cover the surrounding East Yorkshire towns and villages, including Brough, Welton, Beverley, Hull and beyond. Longer journeys are available on request. You can see more on our service area page.
Still Have a Question?
We are always happy to help. Get in touch and we will be glad to assist.
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